Refund & Cancellation Policy

Last updated October 15, 2026

Plain version first: the first call is free. A single session can be cancelled or rescheduled up to 24 hours before it starts for a full refund. Monthly coaching can be cancelled at any time and stops before your next billing date. The Flagship Program is refundable in full within 7 days of payment if no session has taken place.

Free strategy call

The first 60-minute call is free. Nothing is charged and there is nothing to refund.

Single sessions ($1,000 per 60-minute session)

Cancel or reschedule at least 24 hours before your session starts and you receive a full refund, or you can move the session to another time.
Sessions cancelled with less than 24 hours' notice, and missed sessions, are not refundable. We will still try to reschedule where we reasonably can.
If we cancel a session, you choose between a full refund and a new time.

Monthly coaching ($5,000 per month)

Monthly coaching is billed monthly in advance. You can cancel at any time by emailing or calling us.
Cancelling stops the next charge. The current month continues until the end of the period you have paid for.
If you cancel within 7 days of your first payment and have not yet had a session, you receive a full refund.

The Flagship Program ($25,000, 12 months)

The Flagship Program is paid once and covers twelve months of coaching.
If you cancel within 7 days of payment and no session has taken place, you receive a full refund.
After that, the program is non-refundable, because sessions and time are reserved for you for the full year. If something changes on your side, contact us and we will work with you on scheduling.

Custom plans

Custom plans for individuals or companies are agreed in writing before any payment, and the refund terms are set out in that agreement.

How refunds are paid

Approved refunds go back to the original payment method within 5 to 10 business days of approval. Your bank may take longer to show it.

Billing questions

If you think you were charged in error, contact us first. We would rather fix it the same day than have you wait on a dispute.

Contact

RP PRO LLC · Ryker Pierce
Phone: 424-400-9004
Email: support@rykerpierce.com
Address: 6119 Bay Hill Dr, Idaho Falls, ID 83401